Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
It depends on the shipping option you choose
| FREE Shipping | 20 – 25 business days | Free |
| FAST Shipping | 10 -15 Business days | $4.99 |
We’re processing the orders in 48hours you can change your adress before the end of the processing time
You can use the form in this link to track your order
We do not store any of your banking information
Yes, just make sure to buy all the products at once
If you need to swap an item
Returns and Exchanges
You can check our returns & refund policy from this link :
We’re very sorry for that you can return the wrong item and we will send your item with a fast shipping
If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
You can use the chat icon in the corner or email us at contact@purplefrogshopping.com if you’re not happy with the product and we’ll send you the return address
Using the chat icon in the buttom right or email us at contact@purplefrogshopping.com
You can still change the address before the end of the processing time which is 48 hours after your proceed the order
Yes, Just leave your email in the item you want and we’ll notify you when the item is back in stock.